Legal & Privacy

Privacy Policy

Last Updated: October 12, 2026

Upstate Movers LLC (“Upstate Movers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit upstatemovers.co or submit a quote request for moving labor services.

1. Information We Collect

When you interact with our website or submit an estimate request, we may collect the following information:

Contact Information: First name, last name, mobile phone number, and email address.
Move Details: Target move date, preferred arrival window, starting and destination ZIP codes, service type (loading, unloading, or extra hands), truck status, move size, and any special access notes (stairs, heavy furniture, etc.).
Technical & Analytics Data: IP address, browser type, device information, referring URLs, UTM campaign parameters, and Google Click IDs (GCLID) collected via Google Analytics to help us understand traffic and optimize ad performance.

2. How We Use Your Information

We use the information we collect solely to provide and improve our moving labor services, including:

Providing accurate hourly moving estimates and confirming crew availability.
Contacting you via phone call or SMS text message regarding your quote request and move scheduling.
Dispatching and coordinating our Clemson student crew on moving day.
Sending electronic invoices or processing post-move payments upon completion of the job.
Measuring website performance and advertising effectiveness (Google Ads, Meta).

3. Strict SMS & Mobile Privacy Policy (No Sharing of Mobile Data)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By submitting your mobile phone number on our quote form, you authorize Upstate Movers to contact you via SMS text message or phone call regarding your moving quote request. Consent to receive text messages is not a condition of purchase. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

4. Third-Party Service Providers

We may share relevant information with trusted third-party service providers who assist us in operating our website, processing electronic invoices, and conducting our business (e.g., website hosting on WP Engine, email delivery via SMTP, and analytics services). These providers are bound by strict confidentiality obligations and are prohibited from using your personal information for any other purpose.

5. Cookies & Advertising Tags

Our website uses standard cookies, Google Analytics 4 tags, and Google Ads conversion tracking to measure marketing effectiveness and improve user experience. Conversion tracking only fires after you submit an active quote request. You may choose to disable cookies through your browser settings at any time.

6. Data Security

We implement robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. All form submissions are transmitted securely via encrypted HTTPS/TLS connections.

7. Your Privacy Rights & Contact Us

You have the right to request access to, correction of, or deletion of the personal information we hold about you. If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Upstate Movers LLC
Clemson, South Carolina
Phone: (864) 214-4304
Email: admin@upstatemovers.co